Projects

Shipped & in flight

Scope, stack, and outcomes behind each initiative.

Abstract AI automation visual for AuditAI programFeatured2026
AI PM · Agentic systems

6 agents · ~30% automation · ~50% labor reduction

Multi-agentLangChainOpenAICompliancePM

AuditAI — Multi-agent automation (ICS)

  • Led discovery and operational rollout of six internal AI agents for a global nonprofit audit organization — multi-agent orchestration over manual review, classification, and routing workflows.
  • Partnered with Auditing, engineering, and General Counsel on compliant releases: human-in-the-loop handoffs, escalation when model confidence was low, and audit trails suitable for regulatory scrutiny.
  • Measured impact on representative workflows: ~30% automation of common audit processes and ~50% reduction in manual labor time on targeted tasks (definitions agreed with audit leadership).
U2 Unified Property/Utility Billing SaaS product screenshotFeatured2025
Full-stack product

$340M SOM · Live product

AWSReactTypeScriptProduct

U2 — Unified Property/Utility Billing SaaS

  • Co-built U2 for the Unified Property/Utility Billing SaaS, targeting a $340M serviceable market.
  • Wrote PRDs, prioritized across three investor pillars, and used legacy benchmarking to justify the roadmap.
  • Designed an AI analytics roadmap (six ML capabilities) and deployed on AWS; accelerated build with AI-assisted dev tools.
Stylized chatbot icon for BYU–I campus assistant — replace with product screenshot when availableFeatured2025
RAG · campus AI

20,000+ students in scope · Live beta

PythonLangChainOpenAIRAGAgentic UX

BYU–I ChatBot

  • Prototyped an AI-powered campus chatbot, now live in beta at BYU–Idaho for 20,000+ students across Financial Aid, Registration, and Tech support.
  • Defined intent categories, conversational flows, and escalation logic; authored requirements and PRD for a prototype adopted into institutional deployment.
  • Designed evaluation criteria for answer quality and fallback paths when retrieval or safety checks failed — balancing automation with responsible handoff to human staff.
Network icon for peer technical community program2025
Program leadership

11 → 30+ members · 40% internship rate (active cohort)

LeadershipCommunityInterview prep

Coding Interviews club

  • Owned a technical interview prep program end to end: curriculum, weekly workshops, and feedback loops — treating the club like a lightweight learning product.
  • Scaled active membership from 11 to 30+ in two semesters using surveys, iteration on session design, and peer-led accountability.
  • Tracked outcomes like PM metrics: 40% of active members landed internships after participation.